Privacy Policy

Information We Collect

When you use our website, we may collect the following information:

• Contact information you provide through our forms: name, business name, email address, phone number, and website URL.
• Chat conversations with our AI assistant, which may include questions about your business needs and project requirements.
• Website audit data when you use our free audit tool: the URL you submit and the resulting analysis.
• Usage data collected automatically: pages visited, time on site, and general analytics through Vercel Analytics.
• Account information if you use our client portal: email, password (encrypted), and project-related data.

How We Use Your Information

• To respond to your inquiries and provide requested services
• To send project updates and communications related to our services
• To improve our website, services, and AI assistant
• To generate website audit reports you request
• To manage your client portal account

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate our website:

• Vercel — hosting and analytics
• Supabase — database and authentication for the client portal
• Anthropic (Claude) — powers our AI chat assistant
• Resend — transactional email delivery

Each service has its own privacy policy governing how they handle data. We only share the minimum information necessary for each service to function.

Cookies

We use essential cookies for authentication (client portal login) and basic site functionality. We use Vercel Analytics for anonymous usage data — this does not use cookies or track individual users across sites. We do not use advertising cookies or tracking pixels.

Data Security

We implement industry-standard security measures including HTTPS encryption, secure authentication, and access controls. Client portal passwords are encrypted and never stored in plain text. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your contact information and project data for the duration of our business relationship and for a reasonable period after. Chat conversations with our AI assistant are not permanently stored. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of non-essential communications
• Request a copy of your data in a portable format

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy or your data, contact us at contact@webstardigital.com.